Privacy Policy | Stuart Bell Roofing

Bell Roofing Services customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: stuartbell323@gmail.com
Telephone: 07472 383 383

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery, as well as responding to enquiries:

Names and contact details
Addresses

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website.

Click here for a brief summary of your data protection rights

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- To provide roofing services, we will collect information from you such as your name, contact details and address.
- To respond to enquiries submitted through our website, email, or by telephone we will collect information such as your name, contact details and query.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

We usually collect personal information directly from you. We may also receive information from people acting on your behalf, such as a contractor, property owner or other people involved in arranging our services.

How long we keep information

We will only keep personal data for as long as reasonably necessary for the purposes for which it was collected. This includes meeting legal, accounting and reporting requirements.

For example - information relating to financial transactions and invoices will be retained for the period required by applicable accounting and tax requirements, whereas information submitted as part of an enquiry will generally be retained only for as long as reasonably necessary to manage our relationship with you.

Who we share information with

We may share your personal information with organisations that help us provide our services, such as website service providers, delivery providers and suppliers of materials.

Data processors

Static Forms who process and deliver information submitted through our website's contact form. Data is only shared with Static Forms on submission of our web based contact form. Submitted data is retained by Static Forms for 30 days from submission.

Sharing information outside the UK

Where necessary, some of our providers may share information outside of the UK. When doing so, we will make sure this is done in accordance with UK data protection law, and that appropriate safeguards are in place.

Static Forms - Website Contact Form

Static Forms stores form submission data on AWS servers located in Frankfurt, Germany.

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us by email: stuartbell323@gmail.com.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.